My bed frame came in mail with screws and bolts missing from the package, as well as on...

GetHuman4431477's customer service issue with WalMart.com from March 2020

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The issue in GetHuman4431477's own words
My bed frame came in mail with screws and bolts missing from the package, as well as one of the poles were cap piece was broken off. I also was charged $*** for assembly and the handy man was not able to do his job because of the bolts and *****. I tried to resolve this issues yesterday but was given the run around and was told that I needed to contact the manufacturer, which I shouldn’t be doing at all because Walmart should made sure I got all my things. Now I’m even more **** because my son is still Sleeping on the floor, my order didn’t come with everything it needed, and I couldn’t get it assembled and I just lost out on money. At this point I just want all my money back. I’m so done with Walmart’s bs. Can someone please contact me back at **********.

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WalMart.com

Customer service issue
Reported by GetHuman4431477
Mar 6th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 3242 others
0 customers following this

Timeline

GetHuman4431477 started working on this issue
Mar 6th, 2020 4:08pm