To whom it May concern:*On Sunday ******* I went through the store located on Princesto...

GetHuman-wprieta's customer service issue with from October 2019

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To whom it May concern:*On Sunday ******* I went through the store located on Princeston Ave in Orlando fl, although I am a satisfied customer with Walmart I usually do not enter this particular because of the many incidents that have occurred inside and outside the establishment because It is located in a slightly difficult area, but in order not to deviate from the road I decided to buy some items for my daughter's baby shower. When I am in the baby area I meet Mrs. Sabrina and she did not even want to give her name after the incident I am writing about today, Mr. Sabrina passed through the baby area and I called her and asked if she could help me and for my surprise i met the most unprofessional clerk without answering went to find another employee, when she returned she expressed herself with profanity saying that she was tired of having to attend nasty customers, I never thought that by asking a question they would treat me so badly, I just wanted to know the price of a baby walker, when I asked for her name because i wanted to talk to a manager, she yelled at me, there comes one and kept walking and raging in front of other clients who were there, I understand that we are human beings and sometimes work can cause stress, but if we deal with customer service, their behavior should have been more professional, it was so challenging that at one point I thought that I was going to face violence from her. I thought I would have to call the same security of the place. sadly I had to leave the place almost empty-handed because of the bad experience, please at least talk to her and offer at least a new training on how to treat customers, I'm writing today ******** because I could not do it before a family member's health problems, not asking to fire her but please, don't let this happen to anybody else.* Sincerely,Wanda Mangual

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Customer service issue
Reported by GetHuman-wprieta
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 8736 others
0 customers following this


GetHuman-wprieta started working on this issue
Oct 17th, 2019 7:53pm

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