I have a major issue with the items you choose to be locked up. I am a label reader an...

GetHuman-cvwilder's customer service issue with WalMart.com from October 2019

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The issue in GetHuman-cvwilder's own words
I have a major issue with the items you choose to be locked up. I am a label reader and I can't view different products (particularly in the cosmetic area). Getting someone to even come to help after pushing the call button, it takes her time to open each area I want to look at. I can't just say "I'll take that one" because I am uncertain if it's the best choice. I had to pick one yesterday that was my best choice from what I could view (and then I forgot to ask for it when I checked out due to to other things happening like talking with someone or counting my money as to what I had to spend--so came home without the product.) I know that theft is a major problem in your type of store, but you will lose customers if they have to wait for someone to help or have kids that don't want to stay in one area. Think of those with short times with which to shop--you may lose products or customers--the choice is yours.

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Customer service issue
Reported by GetHuman-cvwilder
Oct 1st, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 8484 others
0 customers following this


GetHuman-cvwilder started working on this issue
Oct 1st, 2019 9:16pm

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