I purchased * Walmart money cards thinking they were gift cards, putting $** on each on...

GetHuman-verawyn's customer service issue with WalMart.com from July 2019

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The issue in GetHuman-verawyn's own words
I purchased * Walmart money cards thinking they were gift cards, putting $** on each one. When I realized what I had done I went to the store to return them, which I wasn’t allowed to do. I called the service number to cancel the service because they deduct money from them monthly as a service charge. While talking to the customer service rep I was assured I could still use them as debit cards to get my money back. So far, they have never worked- either in store or online. Every time I call NO ONE is able to fix my issue and give me access to my money. I have called a few times and I’m still out the $*** I paid for these with my money frozen in these accounts. No one in the store can help me. I need someone to help gain access to the money in these cards.

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How Do I Activate My Walmart Gift Cards?How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
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WalMart.com

Customer service issue
Reported by GetHuman-verawyn
Jul 30th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7531 others
0 customers following this

Timeline

GetHuman-verawyn started working on this issue
Jul 30th, 2019 5:59pm
GetHuman-verawyn indicated the issue is not fixed yet.
Aug 2nd, 2019 6:12pm