Email pick-up notifications - **Every time I get a pick-up notification it states that...

GetHuman2956192's customer service issue with from May 2019

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The issue in GetHuman2956192's own words
Email pick-up notifications - **Every time I get a pick-up notification it states that the pick-up hours are from *am to *pm. After months and months of making adjustments in my schedule so I could pick-up small items during those hours, I learned today that I can actually pick-up ** hours a day - IF it is in the Pick-up Tower and I don't need assistance. **Now you tell me me! **It would help a lot of people if this was explained in the pick-up email.
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Customer service issue
Reported by GetHuman2956192
May 20th, 2019 - a mon ago
I have an issue with too
Not resolved
Seen by 1 customer so far
Similar issue to 6503 others
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GetHuman2956192 started working on this issue
May 20th 8:52pm