I placed an order ***** and my package never arrived. I was told that I would receive a...

GetHuman1712776's customer service issue with WalMart.com from December 2018

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Order number, Full name, Email address, Billing address, and Phone number on the order
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1712776's own words
I placed an order ***** and my package never arrived. I was told that I would receive a refund rep even gave me a gift card for $**.** I was told I would receive my refund on **** but it still didn't come. I have spken with * different ppl and now I am being told I was never getting a refund until I filed a police report. $*** was taken off my card and now I am having the hardest time to get my refund let alone my packages. I need to speak with a manager because the call center is not assisting me at all. this is ridiculous the information that employees are passing alone are false and the steps wasn't taken right I need some assistance because I want my funds back so that I wont have to deal with placing orders with Walmart online again never,
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WalMart.com

Customer service issue
Reported by GetHuman1712776
Dec 7th, 2018 - 6 mons ago
I have an issue with WalMart.com too
Not resolved
Seen by 11 customers so far
Similar issue to 3780 others
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Timeline
GetHuman1712776 started working on this issue
Dec 7th, 2018 8:33pm