I ordered a ** inch Samsung tv on cyber Monday. It was to be delivered to the walmart...

GetHuman-dolfins's customer service issue with WalMart.com from December 2018

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I ordered a ** inch Samsung tv on cyber Monday. It was to be delivered to the walmart in lebanon,pa. *The tv didnt show up when it was supposed to but i received an email saying it was delayed. So i contacted the email address ob my order. They told me they couldn't find any info so it was either lost or wasnt scanned and could i wait a few days to see if it turned up. So i did but the tv didnt. So o asked them if they could reorder the tv for me at the sale price. They told me they couldn't. I dont get how when this mess wasnt my fault..that the mess cant be rectified by just letting me order the tv at the sale price??? It WAS a Christmas present . I work retail and the answer from customer service was just ridiculous to me when i know full well you can take care of this for me and fix your mistake. Thank you for your time!*Christine myers***I do have my order on on my phone
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WalMart.com

Customer service issue
Reported by GetHuman-dolfins
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman-dolfins started working on this issue
Dec 3rd, 2018 11:29pm
GetHuman-dolfins indicated the issue is not fixed yet.
Dec 3rd, 2018 11:31pm