I bought an iPhone * Plus on your site on June *, **** at a cost of $***.** plus tax, f...

GetHuman1578440's customer service issue with WalMart.com from November 2018

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The issue in GetHuman1578440's own words
I bought an iPhone * Plus on your site on June *, **** at a cost of $***.** plus tax, for a total of $***.**. This was presented as a "No Contract" phone in several places. Also on Straight Talk's site, they bill their service as "No contracts". Because their service does not fully meet my needs, I now wish to use this phone on another network, and Straight Talk refuses to unlock the phone until I have paid usage of ** months or more. This restriction is not on your site, and the only reference to it on their site is via a very small link on the bottom of a page, which points to a policy that I do not believe applies. I want either for them to unlock the phone or for my money to be refunded.
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Customer service issue
Reported by GetHuman1578440
Nov 23rd, 2018 - 10 mons ago
I have an issue with WalMart.com too
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Seen by 5 customers so far
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