November *, ******Dear customer service and or complaint department,**Today late in the...

GetHuman1486316's customer service issue with from November 2018

1 view
2865 similar
0 following
Help with my issue
Next: our robot will wait on hold for GetHuman1486316 to get a rep on the line!
Always use the GetHuman Phone tocall We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1486316's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1486316 may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman1486316's own words
November *, ******Dear customer service and or complaint department,**Today late in the afternoon, perhaps close to * pm I was working my way through the self checkout at the Oxford Maine Walmart.**A large African American female Walmart employe came over to the location I was checking out and literally grabbed the grocery receipt or slip out of the machine as I went to take it. **She was both rude and condescending. She gruffly said she had to check my slip. I offered to unload the cart and she ignored me. I asked twice more if she would like me to unload the entire care so she could look at the contents. She was very unprofessional and raised her voice shouting at me that I did not need to unload the cart. **She was quite rude when she handed me the slip. She didn't even to offer an explanation nor did she apologize for her rude and unprofessional behavior.**I had my kids take the cart to my truck and I went an spoke to the customer service representative at the customer service desk. I told her of how I had been treated and that I did not like the fact that the employe had basically inferred that I was dishonest and had stolen something. I also told her I have done business at that store since the opening. **I realize I am but a small fish in the sea as far as Walmart customers go. I probably only do four to five thousand dollars worth of business with Walmart a year. So I can assume that if I stop doing business with Walmart it is not great loss to the giant chain.**I just wanted to let someone at the corporate level know about how I felt mistreated and judged without cause. If the employe had been polite, explained why she wanted to check the slip and had thanked me for my time, I may not have been upset. But because she was so rude, so unprofessional, so condescending, it made the entire experience very unpleasant.**I would not request that this employe be fired. At the very least she attempting to make a living and not live off the state as so many people do in Maine. She is apparently not very smart, extremely rude and surly, but probably could be trained in how to treat customers.**It would be my suggestion that this employee receive some training on how best to deal with the public and customers. I get a kick out of the fact that Walmart cares so little about its customers that it hopes they check themselves out so as not to over work the less than ambitious staff. Then it seems to be alright to have a rude, condescending, and rather arrogant employe treat a long time customer like a thief. **I do not believe I can adequately express how upset I am with this entire experience. It was most unpleasant. It makes me wonder if I should continue shopping at Walmart and I am considering going public with this experience.**Please feel free to call or write with any questions. I would be more that happy to come back to the store and teach customer relations, for a fee or course. **I hate being treated poorly!**Very unsatisfied Customer**Scott McElravy****-***-********* Ryerson Hill Road*South Paris, Maine* *****
GetHuman1486316 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman1486316 fixed the problem
We are waiting for GetHuman1486316 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman1486316 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman1486316
Nov 3rd, 2018 - a mon ago
I have an issue with too
Not resolved
Seen by 1 customer so far
Similar issue to 2865 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1486316 started working on this issue
Nov 3rd 11:16pm