I place a online order, my card was charged on th **th of November and I still have not...

GetHuman1485140's customer service issue with WalMart.com from November 2018

Help with my WalMart.com issue
The issue in GetHuman1485140's own words
I place a online order, my card was charged on th **th of November and I still have not received my order
GetHuman1485140 did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman1485140 fixed the problem
I contacted them. They said my item was sent to a address different than my address. When I went to pull up my email telling me my package was shipped, it had disappeared from my account. I checked spam, deleted items and trash. Nothing. I was told there is nothing they can do without that email... how convient. Then I was sent a survey to see how my experience was. The survey had nothing to do with Walmart. They refuse to refund my money or send the package to the proper address. Wonder who has my merchandise? Will never trust Walmart again.
Please help with my WalMart.com issue
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WalMart.com

Customer service issue
Reported by GetHuman1485140
Nov 3rd, 2018 - a mon ago
I have an issue with WalMart.com too
Fixed
GetHuman1485140 shared how to fix
Seen by 2 customers so far
Similar issue to 2860 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman1485140 started working on this issue
Nov 3rd 9:09pm
GetHuman1485140 confirmed the issue is fixed. Hooray!
Nov 6th 9:20pm