I returned a sleeping bag to the Walmart on Collins Hill and Lawrenceville Georgia...

GetHuman1284827's customer service issue with WalMart.com from October 2018

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The issue in GetHuman1284827's own words
I returned a sleeping bag to the Walmart on Collins Hill and Lawrenceville Georgia ***** I told the lady I did not have the receipt I had lost it and that I was returning it because it wasn't the right sleeping bag for my husband she told me that she couldn't refund me that I would have to go get another one so that's what I did so when I return with one she proceeded to ask me for my ID I gave her my ID and she does whatever on the computer then walks over to another employee talk to the employee watch back over to me and asks me for my date of birth with an attitude didn't give me no explanation of why gave me the dirtiest look I told her what my birthday was which was yesterday I asked her I said is it because something on my ID or anything and she didn't say anything she just a we have to ask that I've been in this Walmart numerous times I have returned things here and there not all the time I've never been rude to them I've always said hello to them I keep to myself I go and get what I need and get out do what I got to do I have three kids and for her to give me an attitude like I'm doing something wrong she also asked me when I bought the sleeping bag I told her it was a couple weeks ago she asked me if it was this Walmart and I said I'm pretty sure yes I walk so I don't have a vehicle for her to treat me and talk to me the way she did I was not satisfied that was the worst customer service I ever had

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WalMart.com

Customer service issue
Reported by GetHuman1284827
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2659 others
0 customers following this
Items needed
Order number
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Email address
Billing address
Phone number on the order

Timeline

GetHuman1284827 started working on this issue
Oct 21st, 2018 8:14pm