I am contacting you about order ********-******-- for the Kimball Linen Cabinet. The pi...

GetHuman-dixieshe's customer service issue with WalMart.com from October 2018

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The issue in GetHuman-dixieshe's own words
I am contacting you about order ********-******-- for the Kimball Linen Cabinet. The picture on Walmart.com clearly shows that there is a back to the upper shelving part of this cabinet. I purchased this cabinet from Walmart because it had the backing behind the shelves. The cabinet that I received from Walmart does not have a back to it. The cabinet looks exactly the same only without the back. Since the parts list included with the instructions does not list a back piece, I do not think that the back is missing, it was never a part of the cabinet shipped to me. My husband put the cabinet together and it really is a nice looking cabinet. Unfortunately, it is not what I ordered. I could have purchased the same cabinet that Walmart sent me (without the back) from Amazon and saved money.
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Customer service issue
Reported by GetHuman-dixieshe
Oct 20th, 2018 - 3 mons ago
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GetHuman-dixieshe started working on this issue
Oct 20th, 2018 7:10pm