My sister had purchased a portable air conditioning unit as a gift and had it delivered...

GetHuman1039612's customer service issue with WalMart.com from August 2018

Help with my WalMart.com issue
The issue in GetHuman1039612's own words
My sister had purchased a portable air conditioning unit as a gift and had it delivered. Unfortunately the system is not allowed in my building. When I tried to start a return- it says that it has to be returned to a store but I do not live near a Walmart. I live in Manhattan. Is it possible to purchase a larger item on Walmart.com and have it delivered and then perhaps since they will be delivering the item- they could pick the portable air conditioning to be delivered back to corporate return headquarters or the store.
GetHuman1039612 did not yet indicate what WalMart.com should do to make this right.
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WalMart.com

Customer service issue
Reported by GetHuman1039612
Aug 26th, 2018 - 4 mons ago
I have an issue with WalMart.com too
Fixed
Seen by 4 customers so far
Similar issue to 1769 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman1039612 started working on this issue
Aug 26th 10:21pm
GetHuman1039612 confirmed the issue is fixed. Hooray!
Aug 26th 11:46pm