I tried to place an order for a * piece patio set made by Better Homes and Gardens. I...

GetHuman933106's customer service issue with WalMart.com from July 2018

Help with my WalMart.com issue
The issue in GetHuman933106's own words
I tried to place an order for a * piece patio set made by Better Homes and Gardens. I tried to place the order but was instructed to enter my charge card security code again. I not allow me to do so. tried but could not enter the code. I deleted my order and tried again from the start with no results. One of your reps tried to place the order for me but my card was declined. My credit union put a fraud alert and would not allow charges. After I spoke to them, they cleared my card so I can now use it.
GetHuman933106 did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman933106 fixed the problem
I gave up trying last night. But being the persistent person that I am, I continued to work on my problem today. After several calls. I was finally given a phone number for a help desk that could actually help. I had great difficulty understanding what he was saying because of his accent, but he was able to place my order. I would enter the phone number I was given, but I know it will not be published and all anyone will see is ****.
Please help with my WalMart.com issue
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman933106
Jul 31st, 2018 - 9 mons ago
I have an issue with WalMart.com too
Seen by 3 customers so far
Similar issue to 1305 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
GetHuman933106 started working on this issue
Jul 31st, 2018 2:01am
GetHuman933106 confirmed the issue is fixed. Hooray!
Aug 1st, 2018 3:18am