I ordered a set of led headlights from a walmart seller (freedom face inc.) when i rece...
GetHuman-russjuli's customer service issue with WalMart.com from May 2018
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-russjuli's own words
I ordered a set of led headlights from a walmart seller (freedom face inc.) when i received the item I immediately installed them,and they did not work.I reinstalled the original lights,and they worked.I checked them with a electrical meter(I am a retired electrical engineer) and there was no connection inside the light housing.I e-mailed the company and they told me to take a video to show what i did so they could show their supplier.I'm not about to do that.It is their responsibility to make sure the product functions properly.There is an implied warranty that a product will work for the purpose it was intended for.On the website they tell you "for returns or refunds contact Walmart.com.The order number for this item was **************.* Thank you. George Bell
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