Need directions from Walmart on what to do next to resolve this issue.

GetHuman-mwkruege's customer service issue with WalMart.com from May 2018

Help with my WalMart.com issue
The issue in GetHuman-mwkruege's own words
I was trying to take the horn back to the store where I picked it up, and was told to go back online and start the return process and then once that was done, to take the item to a superstore as that store really couldn't help. ... I bought a Seachoice **V electric horn for my boat*(order ***********). After checking all my electrical connections, I found my old horn was working. I took the horn back to the store where I picked it up, and was told to go back online and start the return process and then once that was done, to take the item to a superstore as that store really couldn't help. I started the return process and could not print what was required. I tried to do the return process at my work where there is a printer and found the return was pending and I couldn't print what was required. Now I'm stuck and don't know what to do next. Can you help?
The return process where I was supposed to print a label or a copy of the receipt was not available. So now, I have nothing but the label on the box that has the order number, but that's not acceptable, I guess.
Letting me know what I need to do to resolve this issue.
I've ordered items from Walmart for over * years, and have the local store for items I can get without going online. Additionally, they are my primary pharmacy. So, I would expect a positive response.
Not sure what to do. I need a response from Walmart for directions to resolve this. THIS IS NOT FIXED!
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WalMart.com

Seachoice **V electric horn for my boat (order ***********).
Customer service issue
Reported by GetHuman-mwkruege
May 17th, 2018 - 10 mons ago
I have an issue with WalMart.com too
Fixed
Seen by 12 customers so far
Similar issue to 297 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-mwkruege started working on this issue
May 17th, 2018 12:18pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 19th, 2018 2:43pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 19th, 2018 2:44pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 19th, 2018 2:51pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 19th, 2018 2:54pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 19th, 2018 2:56pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 20th, 2018 11:45pm
GetHuman-mwkruege indicated the issue is not fixed yet.
May 22nd, 2018 12:32am
GetHuman-mwkruege indicated the issue is not fixed yet.
May 22nd, 2018 1:59am