My identity was stolen by my ex girlfriend ..first ehe stole my card and lost it .when...

GetHuman5386616's Blocked Card issue with WalMart MoneyCard from October 2020

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The issue in GetHuman5386616's own words
My identity was stolen by my ex girlfriend ..first ehe stole my card and lost it .when she saw that my stimulus check was deposited she told me to ask for a new card to be shipped to me ehe then behind my back got online and changes the adress for where my card was to be shipped .i found out because i called wal mart money card i told them i dont change the adress but she did.that was the reason i bloke up with her so when my card gets to me i activated it and ehe re eived an email because ehe got online accessed my account changes my password and imeidietly transfer money from my card to her paypal account ehe then withdrew it from a.t.m i told the bank they canciller my card sent a new one. And ehe does it again .they never close my account they just knocked my card sent a new one and ehe does it again ehe done this every time i got a new card ehe done it again i told them to close any account with my social security * and they shouldnt so after this happened like * times i have only ***$ left from ****$ - **** $ they then gorde the card again because all the declined transactions..i had so they said they would send me a check for the remaining halaxe ***$ which i still have not received by the way!!! And they told me to dispute the changes and a.t.m withdraws that werent done by me...but they neverr gave me a deadline, time frame, an ammount of days to do it ...and i have other things going on in my life but when i go to do it they said i took to long????but i was reporting it from day one when ehe changed my making adress ..every time i called i taller to a different operater who harry could speak english a d every one of them gave me different info ..the first time after ehe changed my making adress they were going to send me a paper check which i called to track and when i spoken to the operator * customer. They ended up re issuing a card because the check havent been mailez out yet i told them i really need the money asap but i was worriex about her trying to a real it ..they insist its okay ehe cant do it !!! Ithey never close about my online account and i cant do it because ehe changed my password !!! So here i am i was getting stolen from every time i got a new card they dos nothing about it. .and i still have yet to get. Any stimulus money i gave them her full name and phone *and all info could provide i ciuri g two statemens for witnesses stating ehe was stealing my identity*stimulus money....

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WalMart MoneyCard

Blocked Card issue
Reported by GetHuman5386616
Oct 20th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5412 others
0 customers following this

Timeline

GetHuman5386616 started working on this issue
Oct 20th, 2020 5:47pm