I am trying to figure out a way to get a new money card mailed to me but it is saying t...

GetHuman985138's customer service issue with WalMart MoneyCard from August 2018

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The issue in GetHuman985138's own words
I am trying to figure out a way to get a new money card mailed to me but it is saying that I have more than one card on my account. I do not know the last * numbers of either of the cards that I have, so I am unable to go past that part. The reason I don't have the numbers is because my card was recently stolen. How do I go about at getting the last * digits of the card without having either of the cards with me. I do not want to sign up for another card I just want a replacement for one of those cards. Is there any way you can help me with this without having to sign up for another card?
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WalMart MoneyCard

Customer service issue
Reported by GetHuman985138
Aug 13th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 2 customers so far
Similar issue to 2794 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman985138 started working on this issue
Aug 13th, 2018 1:57pm