Lost my card and it keeps asking for the last four digits I do not know them

GetHuman-jennbyrd's customer service issue with WalMart MoneyCard from June 2018

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Help with my WalMart MoneyCard issue
Before contacting them, items GetHuman-jennbyrd may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
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The issue and preferred resolution, in GetHuman-jennbyrd's own words:
The problem I ran into: Lost my card and it keeps asking for the last four digits I do not know them
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
Help with my WalMart MoneyCard issue
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-jennbyrd
Jun 24th, 2018 - 2 mons ago
I have an issue with WalMart MoneyCard too
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Seen by 2 customers so far
Similar issue to 1472 others
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Timeline
GetHuman-jennbyrd started working on this issue
Jun 24th 2:42am