My name is anna Morland. I have not had service for a week due to lack of payment. I ha...

GetHuman-annamorl's customer service issue with Vonage from August 2018

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The issue in GetHuman-annamorl's own words
My name is anna Morland. I have not had service for a week due to lack of payment. I had my payment sent upon auto from a certain account which I cancelled due to it being hacked. I had forgotten about Vonage being paid from that account. I have had trouble communicating with anyone. I did make contact with a wonderful woman . I explained that I am **,in bad health, ** miles from a hospital and live in rural area. She got me back on in no time. While trying to type this I clicked the wrong button and lost her. Please give her the credit she deserves. Anna Morland, phone **********, first dog's name Pal. Please, please see that she gets what she deserves for helping me. The men I talked to was not so helpful. Thank you so much. Give that woman a raise.

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Vonage

Customer service issue
Reported by GetHuman-annamorl
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 107 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-annamorl started working on this issue
Aug 28th, 2018 1:53am
GetHuman-annamorl confirmed the issue is fixed. Hooray!
Aug 28th, 2018 1:55am

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