Just got a new vonage box and line * will not come up. If I use line * which i lit on t...

GetHuman-vecoj's customer service issue with Vonage from July 2018

Help with my Vonage issue
The issue in GetHuman-vecoj's own words
Just got a new vonage box and line * will not come up. If I use line * which i lit on the top of the box, phone works but person on other end hears static
GetHuman-vecoj did not yet indicate what Vonage should do to make this right.
I have an issue with Vonage too
How GetHuman-vecoj fixed the problem
Von age has control over Internet to switch ports. You cannot do it from house end.
Please help with my Vonage issue
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Vonage

Customer service issue
Reported by GetHuman-vecoj
Jul 10th, 2018 - 3 mons ago
I have an issue with Vonage too
Fixed
GetHuman-vecoj shared how to fix
Seen by 3 customers so far
Similar issue to 68 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-vecoj started working on this issue
Jul 10th 5:45pm
GetHuman-vecoj indicated the issue is not fixed yet.
Jul 11th 6:51pm
GetHuman-vecoj confirmed the issue is fixed. Hooray!
Jul 11th 9:25pm