I filed last week and made a mistake on the amount received for vacation pay (and it le...

GetHuman-tletch's customer service issue with Virginia Employment Commission from April 2020

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The issue in GetHuman-tletch's own words
I filed last week and made a mistake on the amount received for vacation pay (and it left the filing before I could change it and wouldnt let me refile online so then i called). I called to try to fix it and couldnt get through last week even after calling over *** times. Filed again this week and still cant get through. Im new to this and dont want to lose my. Benefits due to lack of knowledge and filing mistake. When I call to see if my payment has processed- it continues to say "Payment was not processed due to outstanding issue on claim". I really need to get this worked out and fixed because I am not working at all and no longer have any income coming in and am a single mom of two babies. Please help!

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Virginia Employment Commission

Customer service issue
Reported by GetHuman-tletch
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 29 customers so far
Similar issue to 25 others
0 customers following this
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Timeline

GetHuman-tletch started working on this issue
Apr 16th 12:51pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 16th 5:02pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 16th 5:02pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 16th 5:04pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 16th 5:05pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 17th 1:24pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 17th 1:45pm
GetHuman-tletch indicated the issue is not fixed yet.
Apr 19th 1:28pm