About instalation it is a mess I have cables pinned to the walls the recognition did no...

GetHuman5877488's Complaint issue with Virgin Media from March 2021

Help with my Virgin Media issue
First: share to improve GetHuman5877488's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5877488 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman5877488's own words
About instalation it is a mess I have cables pinned to the walls the recognition did not want to go into crawl space below floor ended up putting cable over * doors drilled holes in floor and wall broke skirting board set up router behind tv and left my phone on same table.can I get an assessment of this work from a representative please.the worker was here about *and a half hours.the work if done right by taking cable under floor would have taken half the time.technition ***** Leanne.was upset when I put the tv back in place accidentally knocked a cable out we could not get a signal I asked her to take a look when she found the fault she blamed me for pulling the cable out when she had a problem getting hdmi pictures she blamed the tv being to old the remote being old the tv was bought in March ****.she called a colleague for help.the colleague went through the procedure with her I found the way to get hdmi up on tv at this her colleague asked what colour the light on the box was she said blue the caller said it was rebooting at this point sorted.shemention a survey to me saying it was **** but it was a bit of a con as virgin made out it was about them when realy it is about the technition.i give here * for turning up on time for the rest I need a senior tech to assess this mess. Please.

GetHuman5877488 did not yet indicate what Virgin Media should do to make this right.

How GetHuman5877488 fixed the problem

We are waiting for GetHuman5877488 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Virgin Media's attention and get better help faster. Tap below to get started.
Having Virgin Media issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Virgin Media

Complaint issue
Reported by GetHuman5877488
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 895 others
0 customers following this

Timeline

GetHuman5877488 started working on this issue
Mar 23rd 12:39pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers