Hello. I am most annoyed at losing the UKTV channels. I chose my current package mainly...

GetHuman-millsygi's customer service issue with Virgin Media from July 2018

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The issue in GetHuman-millsygi's own words
Hello. I am most annoyed at losing the UKTV channels. I chose my current package mainly because of the Gold channel, it’s my favourite and I have lots of programs recorded to my TiVo box from that channel. Really is another favourite which I also recorded programs from. UKTV channels make up **-**% of my viewing! I am now paying for a package of channels which I don’t watch very much, in paying for Gold and not getting it! I’ve also had the same TiVo box since I joined back in ****, which is probably quite outdated by now and I’m about to lose all of the programs I have recorded to it anyway. I love the broadband speed but I am not happy paying for a tv subscription when all of my favourite channels, especially the paid for Gold channel, are now gone. The replacement channels do not interest me at all. I want to watch British comedy and sitcoms, not American. I don’t want to watch box sets either, I just want to watch live tv. What can be done? I have been looking into other providers and the only thing keeping me at the moment is the broadband. I am currently paying for a a whole package when I’m not even able to get the channels that I enjoy watching anymore.
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Virgin Media

Customer service issue
Reported by GetHuman-millsygi
Jul 25th, 2018 - 10 mons ago
I have an issue with Virgin Media too
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GetHuman-millsygi started working on this issue
Jul 25th, 2018 3:07pm