I have purchased a Bra item at the Chadstone store within the last ** days, the product...
GetHuman3845027's Complaint issue with Victoria's Secret from October 2019
Help with my Victoria's Secret issue
First: share to improve GetHuman3845027's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3845027 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3845027's own words
I have purchased a Bra item at the Chadstone store within the last ** days, the product has not even been worn I had my receipt with me and bank statement for validation purchase. I had removed the tags of the item as soon as I purchased the bra hence I assumed it was the right fitting for me and it wasn’t. The store manager was not willing to let me exchange or receive a credit note and I have not even worn this product I am very disappointed and would like something furthermore to be actioned for this immediately to receive a store credit
GetHuman3845027 did not yet indicate what Victoria's Secret should do to make this right.
I have an issue with Victoria's Secret too
How GetHuman3845027 fixed the problem
We are waiting for GetHuman3845027 to fix the problem and share the solution with the rest of us customers.
Please help with my Victoria's Secret issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Victoria's Secret customer problems.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.