I have a Verizon phone paid off but I need it to be unlocked

GetHuman6434891's Device Support issue with Verizon from August 2021

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman6434891's own words
The problem: I have a Verizon phone paid off but I need it to be unlocked

GetHuman6434891 did not yet indicate what Verizon should do to make this right.

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Verizon

Device Support issue
Reported by GetHuman6434891
Aug 8th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 3704 others
0 customers following this

Timeline

GetHuman6434891 started working on this issue
Aug 8th 6:37pm