My Verizon phone is broke. I need to speak with a live person Verizon sends a code to...

GetHuman-lutgenba's customer service issue with Verizon from December 2020

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-lutgenba's own words
My Verizon phone is broke. I need to speak with a live person Verizon sends a code to your phone in order to verify u r who u say u r. Problem my phone is broke. No way to see anything on the screen. I tried calling from another persons phone but that does not work either. They send correspondance to my broke phone.

GetHuman-lutgenba did not yet indicate what Verizon should do to make this right.

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Verizon

Customer service issue
Reported by GetHuman-lutgenba
Dec 29th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 3937 others
0 customers following this

Timeline

GetHuman-lutgenba started working on this issue
Dec 29th, 2020 2:43pm