Verizon is threatening to disconnect my husband's line ****-*******. He died in **** a...

GetHuman-jsapers's customer service issue with Verizon from December 2019

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The issue in GetHuman-jsapers's own words
Verizon is threatening to disconnect my husband's line ****-*******. He died in **** and I haven't changed the contact numbers. I am still using the line* the address is the same on my cell phone, also*served by Verizon. But when I try to make payment, I am unable to get through to Verizon with my identifiers.*I want to pay my bill online if possible.*Please help.

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Verizon

Customer service issue
Reported by GetHuman-jsapers
Dec 31st, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2796 others
0 customers following this

Timeline

GetHuman-jsapers started working on this issue
Dec 31st, 2019 5:59pm
GetHuman-jsapers indicated the issue is not fixed yet.
Jan 1st, 2020 12:25am

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