I received a message from verizon that I have a payment of ***.** scheduled for...

GetHuman-rkratky's Dispute a Charge issue with Verizon from December 2019

Help with my Verizon issue
First: share to improve GetHuman-rkratky's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rkratky may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-rkratky's own words
I received a message from verizon that I have a payment of ***.** scheduled for *-*-**. This is not correct. I am supposed to be paying december payment on the **th the the amount of ***.**, which would leave a balance of ***.** for january payment. Thanks, Rae Ellen Kratky ***-***-*****

GetHuman-rkratky did not yet indicate what Verizon should do to make this right.

How GetHuman-rkratky fixed the problem

We are waiting for GetHuman-rkratky to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-rkratky
Dec 19th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2737 others
1 customer following this


GetHuman-rkratky started working on this issue
Dec 19th, 2019 4:56pm
GetHuman-rkratky indicated the issue is not fixed yet.
Dec 20th, 2019 5:14pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies