I was on Chat with a representative about my verizon wireless yesterday afternoon. Aft...

GetHuman2219059's customer service issue with Verizon from February 2019

23 views | 4705 similar | 0 following
Help with my Verizon issue
Next: our robot will wait on hold for GetHuman2219059 to get a Verizon rep on the line!
Always use the GetHuman Phone to call Verizon. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2219059's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2219059 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman2219059's own words
I was on Chat with a representative about my verizon wireless yesterday afternoon. After awhile they transferred my to another person who I thought had solved my problem.*I have had a wireless flip phone close to ** years. About ** years ago I added * more phones. Not long after my brother got a free phone and I cancelled his number. Now I was left with * phones ***-***-**** and ***-***-****. On February *, I had transferred my phone * to another phone with a different carrier and I expected the old phone would been cancelled in a couple business days. It was not that is why I called yesterday. I thought it was resolved and it is with ***-***-**** but ***-***-**** is still active and I wanted the account closed.*Can you help me?*I have autopay that is taken out on the **th of the month for both lines. I do not want to pay another month for a phone I can't use. Also the person ***-***-**** purchased another phone but did not take the number. Since my phone was the original in the account I assumed that this one would be terminated also. *My account * ****-***** and pin *****.*My landline is ***-***-*****Name Maria J Dalu Somerset, MA *****

GetHuman2219059 did not yet indicate what Verizon should do to make this right.

How GetHuman2219059 fixed the problem

We are waiting for GetHuman2219059 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219059 fixes it.
This email address isn't valid

Verizon

Customer service issue
Reported by GetHuman2219059
Feb 16th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 4705 others
0 customers following this

Timeline

GetHuman2219059 started working on this issue
Feb 16th, 2019 1:09am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies