My name is Valarie Mackey current customer with Verizon. I have recently suspended serv...

GetHuman1691608's customer service issue with Verizon from December 2018

3305 similar
0 following
Help with my Verizon issue
Next: our robot will wait on hold for GetHuman1691608 to get a Verizon rep on the line!
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1691608's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1691608 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
Before you change your service provider you will need to find another company to transfer to. Take your time and shop around but be sure to wait until you are at the end of a billing cycle to cancel.
The issue in GetHuman1691608's own words
My name is Valarie Mackey current customer with Verizon. I have recently suspended services on one of my devices due to being lost or stolen on my jet pack device. There is nothing in place to cover the device. I do not plan to replace it in the near future but I would like to continue payment on the device to until I am able to end the contract or pay the remainder balance to end it after Christmas.
GetHuman1691608 did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman1691608 fixed the problem
We are waiting for GetHuman1691608 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon's attention and get better help faster. Tap below to get started.
Having Verizon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon email you?
This email address isn't valid
Follow this issue
See how GetHuman1691608 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1691608
Dec 4th, 2018 - 2 mons ago
I have an issue with Verizon too
Not resolved
Seen by 3 customers so far
Similar issue to 3305 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1691608 started working on this issue
Dec 4th, 2018 11:39pm