I need to speak to a supervisor or manager as I have already spent hours chatting with...
GetHuman-tseansmi's customer service issue with Verizon from December 2018
Help with my Verizon issue
Next: our robot will wait on hold for GetHuman-tseansmi to get a Verizon rep on the line!
Always use the GetHuman Phone tocall Verizon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-tseansmi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tseansmi may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-tseansmi's own words
I need to speak to a supervisor or manager as I have already spent hours chatting with two different representatives from Verizon to try to fix my international calling plan. I have been traveling for ** hours and have just arrived in London in the last * hours. My phone is not working I cannot call local numbers in the United kingdom and I cannot reach most people in the United States and I cannot call anyone *** numbers in either country. I followed the instructions of the original representative that was helping me named Liz. She said that she put extensive notes in your computer systems so that I didn't have to continue to repeat myself as I sort help because she asked me to power down my phone and remove the SIM card wait ** seconds put it back in and power up the phone again. I did so then I got a customer service representative to chat with me named Dominic. eventually he never came back into the chat and I did not get any resolution despite the promises from. both of them. I would prefer to be sleeping at this point or getting something to eat but I am desperate to get in touch with my elderly father who is in surgery and also to call some local numbers to make arrangements for tomorrow. please help me now. I do not wish to speak with another agent. I wish to speak with a supervisor or a manager that can fix this problem now. Thank you. You can call me on my cell at **********. *****@***.com
GetHuman-tseansmi did not yet indicate what Verizon should do to make this right.
I have an issue with Verizon too
How GetHuman-tseansmi fixed the problem
We are waiting for GetHuman-tseansmi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.