i cannot get a human response. i need to get international calling and text for my iph...

GetHuman1183238's customer service issue with Verizon from September 2018

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The issue in GetHuman1183238's own words
i cannot get a human response. i need to get international calling and text for my iphone. Im traveling to Frankfort, Germany and Italy Friday for * days . I do not have a pin code. I was a victim of fraud in **** tru my ipone , issue is resolved but I was told by your fraud dept not to register on line due to past fraud . I need to find out cost for international iphone use when i am overseas. i need to set it up with Verizon. Went to Verizon store and was given number to call . No one picked up for ** min . Please help . Call me on my iphone as i do not have a home phone . I need to get this done soon.*Marie Figura
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Verizon

Customer service issue
Reported by GetHuman1183238
Sep 22nd, 2018 - 6 mons ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 1768 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1183238 started working on this issue
Sep 22nd, 2018 2:24pm