I purchased a new phone a week ago. Ph number ***-****. When this number is called it d...

GetHuman-tgbtg's customer service issue with Verizon from September 2018

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The issue in GetHuman-tgbtg's own words
I purchased a new phone a week ago. Ph number ***-****. When this number is called it does not come up as my name” Tondra Priddy”. It comes up as a name” Samantha Quails”. Please correct this problem. I understand you recycle phone numbers. I need this corrected ASAP. It is confusing to my elderly father- fir who the phone was purchase. * I went by the Verizon store I purchased the phone from. I was told they would charge a $** fee to change this!********That is rediculous since I just purchased it. I was told you can do it for nothing on line. So please respond to my request ASAP! I wait your response!!
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Verizon

Customer service issue
Reported by GetHuman-tgbtg
Sep 19th, 2018 - 6 mons ago
I have an issue with Verizon too
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GetHuman-tgbtg started working on this issue
Sep 19th, 2018 6:31pm