couldn't do it online - cancel One Pay - I couldn't figure out how to do it online

GetHuman605216's customer service issue with Verizon from April 2018

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The issue and preferred resolution, in GetHuman605216's own words:
cancel One Pay ... couldn't do it online
I couldn't figure out how to do it online
doing it on the phone with someone
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Verizon

Verizon One Pay
Customer service issue
Reported by GetHuman605216
Apr 17th, 2018 - 3 mons ago
I have an issue with Verizon too
Not resolved
Seen by 1 customer so far
Similar issue to 610 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman605216 started working on this issue
Apr 17th 8:04pm