The utility pole in front of my house was apparently hit by a truck. The gray box is ha...

GetHuman1377471's customer service issue with Verizon Land Line from October 2018

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The issue in GetHuman1377471's own words
The utility pole in front of my house was apparently hit by a truck. The gray box is hanging by a thread and will hurt a person or damage a car if it falls. It needs either rehanging on the pole or removed if no longer working. Please advise. *Address: ** Tallmadge Ave. Chatham NJ *****. This is a dangerous situation. When I spoke to a customer service representative in the Philippines of all places, he assured me that you would take care of this matter. So far, no one has come.
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Verizon Land Line

Customer service issue
Reported by GetHuman1377471
Oct 19th, 2018 - 24d ago
I have an issue with Verizon Land Line too
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Seen by 2 customers so far
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Timeline
GetHuman1377471 started working on this issue
Oct 19th 7:09pm