I requested a booking for a property on Vrbo ********. The host is Melissa Sjogren. The...

GetHuman6494928's Listing Not Showing issue with VRBO from August 2021

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Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman6494928's own words
I requested a booking for a property on Vrbo ********. The host is Melissa Sjogren. The Vrbo listing is called Modern Farmhouse Lakeside Retreat. Melissa reached out to me off site and offered to rent the property to us through Pen & Cob LLC, Melissa Sjogren, The Pen House On Sauk Rental Agreement. Melissa's address is ***** Birch Lake Road, Melrose, MN *****. Phone number ***-***-****. Email - *****@***.com. The address of the Vrbo rental property is ***** Alcott Drive, Sauk Centre, MN. My husband and I took the time to drive out to the property to make sure it existed and that the photos matched the ones on Vrbo. The property matched the photos on Vrbo. I can no longer access the listing on Vrbo to read all the details about the rental, i.e. photos, a description, amenities, rates and availability, rooms and beds, reviews, map, what's nearby, policies and house rules. The listing seems to have been pulled. Is this a red flag I should be paying attention to? Am I being scammed? Is this just the host Melissa's way of doing business? Am I leaving myself open to being vulnerable if I book privately with her? We have scheduled a call later today to discuss booking the property. Any advice you can give us will be appreciated. Thank you. Sharon King

GetHuman6494928 did not yet indicate what VRBO should do to make this right.

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How Do I Cancel a Listing on Vrbo?How Do I List My Property on Vrbo?How Much Is the Processing Fee with Vrbo?How Do I Get a Refund Through Vrbo?How Do I Update My Account Info on Vrbo?
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VRBO

Listing Not Showing issue
Reported by GetHuman6494928
Aug 23rd, 2021 - a year ago
Not resolved
Seen by 178 customers so far
Similar issue to 1708 others
0 customers following this

Timeline

GetHuman6494928 started working on this issue
Aug 23rd, 2021 7:57am

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