I want to change my payments to monthly payments via the post office or at a paypoint s...

GetHuman974915's customer service issue with United Utilities (UK) from August 2018

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The issue in GetHuman974915's own words
I want to change my payments to monthly payments via the post office or at a paypoint service, if this is available. I am aware that I would not be eligible for the £* yearly discount if this is not paid by direct debit but is it still possible to pay this way via an alternative installment plan, as I used to pay via a water rates book at the local post offices each week or month, when the company was still North West Water Board. I am not comfortable with paying any utilities over the computer as they are subject to corruption. It is also in breach of an individual person's civil liberties in the UK not to give a person a reasonable choice of how pay to pay or to not to allow them to pay in person or to force them to pay over a period of time to pay via computerized systems only, as this is against some religions that are opposed to modern methods of advancement. I strongly feel that younger persons are either not aware of this or are deliberately ignoring this and by doing so are possibly breaking the law. Please would you advise me if I can pay by installments but not through a computerised system or by direct debit. My UU account number for your convenience is **********, Thankyou. (Ms Chapman - ** Proctor Way, Barton M***NF)
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United Utilities (UK)

Customer service issue
Reported by GetHuman974915
Aug 10th, 2018 - a yr ago
I have an issue with United Utilities (UK) too
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Seen by 2 customers so far
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GetHuman974915 started working on this issue
Aug 10th, 2018 1:31pm