********-signed up with United Healthcare's Regional Special Needs Plan- PPO. Was told...
GetHuman-jebaraja's customer service issue with United Healthcare from October 2018
Help with my United Healthcare issue
Next: our robot will wait on hold for GetHuman-jebaraja to get a United Healthcare rep on the line!
Always use the GetHuman Phone tocall United Healthcare. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jebaraja's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jebaraja may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-jebaraja's own words
********-signed up with United Healthcare's Regional Special Needs Plan- PPO. Was told by E-health insurance, agent Jennifer Gonzalez that I could see ANY doctor. I phoned my PCP on *****. He said he did not accept this plan, and few doctors would. I immediately phoned "Mark"@ United Health Ins. (*-***-***-****) He said he had taken care of my cancellation of enrollment. Tkt* I *********. Phoned United Healthcare, again, on ********, after receiving email from them, stating that my new plan would be effective on **-*-**. I was transferred to * different people, none of which would confirm that my new policy ********** would be cancelled. I emailed United Healthcare to "Cease And Desist) on ********. When I phoned Medicare, they said they had not received anything from United Healthcare, that they had cancelled my enrollment. I have serious health issues, and have appointments with my Nephrologist on ******** and my PCP on ********. If this issue is not resolved by then, I will not be seen by either of these doctors, or by anyone???? Please assist, if there is no charge for your services. Thank you. Joanne Barajas *****@***.com
GetHuman-jebaraja did not yet indicate what United Healthcare should do to make this right.
I have an issue with United Healthcare too
How GetHuman-jebaraja fixed the problem
We are waiting for GetHuman-jebaraja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.