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The issue in GetHuman-jaynem's own words
I booked two tickets Round Trip FIRST CLASS from Newark New Jersey flight UA **** to El Paso Texas flight **** stopping in Houston Texas to change planes. We flew down on November ** ****. we were due to return on November **. Our return flight UA **** went as scheduled However our flight from Houston UA *** was cancelled. We were later put on flight **** however we were not able to get FIRST CLASS We were forced to fly Economy. I would like to be refunded the amount paid for two FIRST CLASS tickets that I paid for.
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