Flight Confirmation NMP*GG booked for two travelers and I was one of them.Due to unfors...
GetHuman-tstitt's customer service issue with United Airlines from September 2018
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The issue in GetHuman-tstitt's own words
Flight Confirmation NMP*GG booked for two travelers and I was one of them.Due to unforseen issue I was unable to go. Tickets were for round trip.I was assuming the return trip was still in effect but found out I was deleted completely as I was able to get to New Orleans from Erie PA which was where I had to be on the ** th Sept due to issue stated above .Tried to get boarding pass at the hotel in New Orleans and found out them that I was deleted ??? Called and got an agent who told me I would be charged ***.** plus **.** booking for return flight and would be on the original return fight on the **th .That was confirmation numberG**GL .While I didn't agree to the charges I had to be home on the **th.Upon arrival at the airport I found out it had incorrectly been booked for the ** th !!!!Managed to get on a flight after much confusion and got home with confirmation G**JGL.My feeling is that I should have not been deleted as this trip was paid round trip . Because of this I have paid twice !!! The first time it was paid by my friends credit card who I reimbursed and second time by myself . If a round trip is paid for why pay twice ????There were * fellows that Were astounded at this situation and the charges as we traveled to New Orleans for a football game originally.
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