My **-year-old daughter was excited to take her first trip alone via United Airlines. S...

GetHuman1006130's customer service issue with United Airlines from August 2018

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The issue in GetHuman1006130's own words
My **-year-old daughter was excited to take her first trip alone via United Airlines. She saved for over a year for the trip, which turned into a nightmare. Leaving from Medford Oregon on **** headed to Saginaw her flight was delayed several times due to mechanical issues* that * and ***-hour delay caused her to miss all connecting flights and put her a day behind* she lost an entire day of her vacation. When leaving Saginaw today - unbelievably - her United Airlines flight was delayed * *** hours - once again for mechanical difficulties - only to have the flight cancelled. During one of the reschedules of her connecting flight the airlines offered her a measly $*** compensation that she accepted only to find out that the gate attendant also cancelled all her flights leaving her stranded in Saginaw with no way home* the $*** was hardly enough to book a new flight that costs almost $***. She finally found another agent to book her on a flight home only for it now be delayed * and *** hours. She has missed a once in a lifetime opportunity to interview with Mayo Clinic this afternoon due to United's repeated problems and terrible service. She deserves a full refund and an apology.

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United Airlines

Customer service issue
Reported by GetHuman1006130
Aug 17th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 2940 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman1006130 started working on this issue
Aug 17th, 2018 10:36pm
GetHuman1006130 indicated the issue is not fixed yet.
Aug 19th, 2018 12:34am

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