My **-year-old daughter was excited to take her first trip alone via United Airlines. S...
GetHuman1006130's customer service issue with United Airlines from August 2018
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The issue in GetHuman1006130's own words
My **-year-old daughter was excited to take her first trip alone via United Airlines. She saved for over a year for the trip, which turned into a nightmare. Leaving from Medford Oregon on **** headed to Saginaw her flight was delayed several times due to mechanical issues* that * and ***-hour delay caused her to miss all connecting flights and put her a day behind* she lost an entire day of her vacation. When leaving Saginaw today - unbelievably - her United Airlines flight was delayed * *** hours - once again for mechanical difficulties - only to have the flight cancelled. During one of the reschedules of her connecting flight the airlines offered her a measly $*** compensation that she accepted only to find out that the gate attendant also cancelled all her flights leaving her stranded in Saginaw with no way home* the $*** was hardly enough to book a new flight that costs almost $***. She finally found another agent to book her on a flight home only for it now be delayed * and *** hours. She has missed a once in a lifetime opportunity to interview with Mayo Clinic this afternoon due to United's repeated problems and terrible service. She deserves a full refund and an apology.
GetHuman1006130 did not yet indicate what United Airlines should do to make this right.
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