Uber Eats delivered someone else's food to my porch. No name nor address in the bag. I...

GetHuman-aapfidd's customer service issue with UberEATS from February 2021

Help with my UberEATS issue
The issue in GetHuman-aapfidd's own words
Uber Eats delivered someone else's food to my porch. No name nor address in the bag. I knocked on some neighbors' doors and they said it's not theirs. I tried calling Ubereat's customer service line but they won't connect my call because I don't have an account number. I tried Ubereats help menu on their website and it only says to sign in, or to get help through the app. I don't have an account. I don't have the app. I've never used any Uber services. I just don't want the driver to be accused of stealing dinner, but I can't seem to be able to contact the company!

GetHuman-aapfidd did not yet indicate what UberEATS should do to make this right.

How GetHuman-aapfidd fixed the problem
I sent a message to their support account on Twitter and they responded. They told me not to worry about it.
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Customer service issue
Reported by GetHuman-aapfidd
Feb 11th, 2021 - 6 months ago
GetHuman-aapfidd shared how to fix
Seen by 11 customers so far
Similar issue to 28594 others
0 customers following this
Items needed
Email address
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GetHuman-aapfidd started working on this issue
Feb 11th 2:53am
GetHuman-aapfidd confirmed the issue is fixed. Hooray!
Feb 11th 4:23pm
GetHuman-aapfidd shared this issue with followers on Twitter
Feb 11th 4:25pm

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