URGENT MATTER*********** *Hello* *I have been trying to contact a representative by pho...

GetHuman5179586's Dispute a Charge issue with UberEATS from August 2020

Help with my UberEATS issue
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Before contacting them, items GetHuman5179586 may need:
Name, Email address, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5179586's own words
Dispute * transaction done fraudulently ... URGENT MATTER*********** *Hello* *I have been trying to contact a representative by phone and nobody answered I need to solve the following situation.*My Name is Mr. E Mercado yesterday I notice in my bank account that someone has stolen my card information and made some purchases . I did not make this . I already contacted my bank and it is under an investigation.*The following amount was charged and deducted from my bank account:**********- ($**.**, $**.**, $**.**, $**.**, $**.**,)**********: ( $**.**,) ********** ( $**.**, $**.**) a total of $***.** *and it was made from a card ending on xxxx****,*I want to know who did it and where the uber eats took these orders.*Thank in advance*Please contact me at this email: ******@***.com
Need to someone directly from Uber East contact me.
I’m not a customer, don’t even have an account with Uber eats. And I have been charged * transactions
TryinG to call customer service by phone an no one answer
How GetHuman5179586 fixed the problem

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How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
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UberEATS

Dispute a Charge issue
Reported by GetHuman5179586
Aug 19th, 2020 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 26212 others
0 customers following this

Timeline

GetHuman5179586 started working on this issue
Aug 19th 6:12pm
GetHuman5179586 confirmed the issue is fixed. Hooray!
Aug 19th 11:50pm
GetHuman5179586 indicated the issue is not fixed yet.
Aug 19th 11:57pm
GetHuman5179586 indicated the issue is not fixed yet.
Aug 20th 12:00am
GetHuman5179586 indicated the issue is not fixed yet.
Aug 20th 11:54am
GetHuman5179586 indicated the issue is not fixed yet.
Aug 20th 12:14pm
GetHuman5179586 indicated the issue is not fixed yet.
Aug 20th 12:18pm

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