What happened: we ordered food on Saturday night and they charged us TWICE. The first o...

GetHuman4982659's Refund issue with UberEATS from June 2020

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Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4982659's own words
What happened: we ordered food on Saturday night and they charged us TWICE. The first order said we cancelled it within * minutes of ordering which we did NOT. They said they could not refund it because the restaurant already made the order. However, I CALLED THE RESTAURANT and they had NOT started making the order. The owner of the restaurant said that he would speak to someone regarding this issue as I should NOT be charged. Someone needs to get back to my ASAP.

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UberEATS

Refund issue
Reported by GetHuman4982659
Jun 22nd, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 27315 others
0 customers following this

Timeline

GetHuman4982659 started working on this issue
Jun 22nd, 2020 9:27pm

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