Greetings! We got an Uber*Uber Eats giftcard, so we added the gift code to my husbands...

GetHuman-phesterl's customer service issue with UberEATS from May 2019

Help with my UberEATS issue
The issue in GetHuman-phesterl's own words
Greetings! We got an Uber*Uber Eats giftcard, so we added the gift code to my husbands account and ordered Uber Eats with it...but when it came time to check out the gift card wasn’t added to the total, so we were charged the total amount instead of having the $** applied to it. We would like the $** refunded to us since it should have been used towards the purchase. **I’m not sure what all you need to check on this and refund this, but his name is James Hesterly, PitmanHesterly* is his account, his email is P*****@***.com. The code was LJJN*******. Thank you!
GetHuman-phesterl did not yet indicate what UberEATS should do to make this right.
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How GetHuman-phesterl fixed the problem
Chat with customer service was very helpful and resolved my issue in a timely manner
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Customer service issue
Reported by GetHuman-phesterl
May 19th, 2019 - a mon ago
I have an issue with UberEATS too
GetHuman-phesterl shared how to fix
Seen by 2 customers so far
Similar issue to 81105 others
0 customers following this
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GetHuman-phesterl started working on this issue
May 19th 4:38pm
GetHuman-phesterl confirmed the issue is fixed. Hooray!
May 22nd 12:00am