We went from doing $****.** per week to $***.** and we have excellent ratings. *This be...

GetHuman-gigispiz's Problem With the App issue with UberEATS from May 2019

Help with my UberEATS issue
First: share to improve GetHuman-gigispiz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gigispiz may need:
Name, Email address, and Phone number
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman-gigispiz's own words
We went from doing $****.** per week to $***.** and we have excellent ratings. *This began when we printed new menus.*The pictures were never added, our beverages were never added and customers are being forced to m as ke modifications for item that shouldn't be. For example, when ordering "baked Ziti" they are being asked what kind of pasta they want with it. The add ins are not being charged for. Consequently I have to call to correct it therefore wasting too much time. I have sent multiple emails and phone calls as s well. I was told someone would come to see me and it never happens.*I have turned off my tablet this morning and I will not be turning it back on until someone physically comes to sit with me to correct these issues. Thank you.

GetHuman-gigispiz did not yet indicate what UberEATS should do to make this right.

I have an issue with UberEATS too
How GetHuman-gigispiz fixed the problem

We are waiting for GetHuman-gigispiz to fix the problem and share the solution with the rest of us customers.

Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
What Do I Do If My Ubereats Delivery Is Late?How Do I Check the Status If My Delivery from Ubereats?Does Ubereats Deliver to Hospitals?What Do I Do If My Ubereats Delivery Is Missing?How Do I Order Delivery from Ubereats?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We have been charged for food. We do not have an account with UberEATS. We have n...We are trying to set up a tablet for ubereats. We would like to know what we have...I am having trouble ordering from UberEats. I have an account and when I went to...Ubereats not working,... We want to order from it now...We had ordered on last Saturday from Ubereats from this number **********. We hav...We used your service, as we normal do about *-* times a week. We have never had...I was given an Ubereats gift card. We do not have Ubereats in Waco Tx. Can I use...We placed an Order from Ubereats on Jan *th, **** from this number...I have an UberEATS pending charge of $**.** from *******. I do not have the Uber...
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Problem With the App issue
Reported by GetHuman-gigispiz
May 9th, 2019 - 2 years ago
I have an issue with UberEATS too
Not resolved
Seen by 7 customers so far
Similar issue to 78019 others
0 customers following this

Timeline

GetHuman-gigispiz started working on this issue
May 9th, 2019 9:42pm
GetHuman-gigispiz indicated the issue is not fixed yet.
May 13th, 2019 10:51am
GetHuman-gigispiz indicated the issue is not fixed yet.
May 14th, 2019 9:54pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers