I ordered a meal from Stop ** diner and quite literally * seconds after i pressed the o...

GetHuman-felipera's refund request issue with UberEATS from March 2019

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The issue in GetHuman-felipera's own words
I ordered a meal from Stop ** diner and quite literally * seconds after i pressed the order button i cancelled my order and it said “if you cancel now you wont be charged” so i cancelled and then received an email that i had been charged because the restaurant had begun to make my order. First off within * seconds there is no way the restaurant even finished reading my order and the app said i wouldnt be charged and it lied, now i have a $** charge to my card.
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UberEATS

refund request issue
Reported by GetHuman-felipera
Mar 30th, 2019 - 6 mons ago
I have an issue with UberEATS too
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Seen by 6 customers so far
Similar issue to 64921 others
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Timeline
GetHuman-felipera started working on this issue
Mar 30th 9:45pm