I placed an order from IQ Food Co. (Order **C**B), this salad is supposed to come with...

GetHuman2471859's customer service issue with UberEATS from March 2019

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The issue in GetHuman2471859's own words
I placed an order from IQ Food Co. (Order **C**B), this salad is supposed to come with chicken, it's not an extra add-on (I've ordered the item many times in the past). However, when it arrived, there was no chicken in it. I then, placed a second order on the app as it instructs you to do so, then call the help line after to adjust the charges. The person who I spoke to was not understanding that this item was supposed to come with chicken so she wouldn't adjust the charges. Can you please refund the amount for the first salad as it was incorrect?
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UberEATS

Customer service issue
Reported by GetHuman2471859
Mar 13th, 2019 - 5 mons ago
I have an issue with UberEATS too
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GetHuman2471859 started working on this issue
Mar 13th 4:10pm
GetHuman2471859 indicated the issue is not fixed yet.
Mar 13th 4:11pm