My Uber Eats driver said he had arrived with my food, I came outside right after he cal...

GetHuman2468772's customer service issue with UberEATS from March 2019

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The issue in GetHuman2468772's own words
My Uber Eats driver said he had arrived with my food, I came outside right after he called me, he was not here at my address, which my address is correct in the app. I told him that and he said he would bring it to the correct address. I then got a call from the customer service department and they explained that he had been waiting for longer than * minutes so he left, which doesn’t make sense since he was at the wrong address. I contacted the customer service department again and they said they could not refund my purchase or bring my food because he had another delivery he needed to get to right away.
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UberEATS

Customer service issue
Reported by GetHuman2468772
Mar 13th, 2019 - 5 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman2468772 started working on this issue
Mar 13th 4:06am